Terms and Conditions

1. Introduction

Welcome to MAKClick ("we", "us", "the Platform"). We thank you for your trust in our platform. We aim to make your working life easier and more organized. By using our platform, creating an account, or simply accessing or reaching the website, you ("User", "Client", "Accountant", "Accounting Firm", or any authorized sub-party) fully and explicitly agree to be bound by these Terms and Conditions. If you do not agree to any part of them, you may stop using the Service at any time, and your continued use means that you agree to all provisions.

2. Acceptance of Terms

By using the Service or creating an account, you acknowledge that you have read and understood this Agreement and agree to be fully bound by it, including the Privacy Policy and any other policies referred to within this Agreement.

3. Description of Service

We provide a software platform designed to assist sole traders / freelancers (ZZP), small and medium-sized enterprises (SMEs), and accounting firms in managing their business and invoices, creating invoices and price quotes, logging their working hours, extracting document data, and synchronizing with external accounting software smoothly and in an organized manner.

Legitimate Use:

The Service is intended for freelancers (ZZP), SMEs, and accounting firms for the purpose of managing their business and invoices legally and in an organized manner. We trust you to use our platform for legitimate purposes only, and under no circumstances may the Service be used for:

• Defrauding clients or third parties.
• Tax evasion or submitting false data to government entities or tax authorities.
• Money laundering or any activity prohibited by law.
• Storing, sending, or publishing illegal or offensive content.
• Reselling the Service, renting accounts, or attempting to exploit it as a private service without prior written approval.

Any violation of the above terms falls entirely under the subscriber's responsibility, and the Platform reserves its right to suspend or terminate the account immediately without any notice or compensation.

4. User Responsibilities

• Providing accurate and complete information during registration.
• Maintaining the confidentiality of login credentials for your account and all sub-accounts belonging to you.
• Using our services in accordance with all applicable laws and regulations.
• Refraining from engaging in any activity that harms or disrupts the Service.

5. Payment and Financial Obligations

Billing Cycle: The subscription is collected [monthly/annually] in advance.
Late Payment: In the event of payment delay, your account may be suspended or terminated.
The subscription to the Service is paid according to the announced plans (monthly or annual).
The subscriber undertakes to pay subscription fees on time without delay.

In case of non-payment:

• The Service shall be suspended immediately.
• Your data shall be deleted 14 days after the subscription expiry date without the possibility of recovery, and without the Platform incurring any liability for the loss of tax records.
• We reserve the right to claim all outstanding dues through legal channels.
• If we resort to the judiciary to collect unpaid amounts, the subscriber undertakes to pay the principal amount in addition to all legal fees, attorney fees, and any administrative expenses.

Payment and Non-Refundability

• When selecting a monthly or annual subscription, the full amount is collected at once for the selected period, and the subscriber shall be committed to the subscription until the end of that period. Subscription cancellation or refund requests are not permitted for any reason whatsoever.
• In the event of company dissolution or closure due to force majeure, all parties shall be released from any remaining financial obligations.
• In the event of service interruption or a continuous outage exceeding 48 hours, the Company undertakes to compensate for this period after fixing the issue by extending the subscription duration by a similar period, without refunding any monetary amounts.

6. Fraud Attempts and Abuse

Exploiting the Service through illegal means is strictly prohibited, such as:

• Creating multiple accounts to obtain additional free trial periods.
• Attempting to hack or disrupt the Platform or access other users' data.
• Using automated tools or bots to access the Service through unauthorized means.

Upon detecting any attempt at fraud, we reserve the right to:

• Permanently suspend or delete the account.
• Prevent the user from re-registering in the future.
• Claim damages or take legal action if any harm results from the act.

7. Data and Advanced Services

Data Responsibility
All data you enter (clients, invoices, price quotes, expenses, working hours...) is under your sole responsibility.
The Platform does not verify the accuracy of data nor guarantee its precision.
Any financial or legal results or consequences arising from your data rest solely on you.
If you delete your data yourself, we will not be able to recover it.
Upon subscription expiry, your data is retained for 14 days only, after which it is permanently deleted from the servers and cannot be restored.

Automated Document Reading (OCR) and Exact Sync

Automated Document Reading (OCR):
This feature is provided as a supportive tool only. The Platform does not guarantee 100% accuracy in data extraction or reading numbers, amounts, and taxes. The user and the accountant bear full and absolute responsibility for reviewing, supporting, and auditing all data and documents before approving them or issuing invoices based on them.

Integration and Syncing with Exact and External Systems:
Connection is carried out via Application Programming Interfaces (APIs). The Platform is not responsible for any sync errors, entry duplications, failed data transfers, or interruptions resulting from the Exact system or any third party. It is the responsibility of the accountant and the user to reconcile accounts and data regularly.

Accounting Firm and Multi-User System:
The "Accounting Firm" or "Lead Accountant" bears full responsibility for creating and distributing permissions to sub-accountants and clients listed under their account. Any data leak, accounting action, or error committed by any sub-accountant falls under the direct and full responsibility of the accounting firm without the slightest liability on the Platform.

Data Security
We strive to protect your data according to the latest security standards, but we cannot guarantee absolute protection.
Technical glitches, service outages, or security breaches beyond our control may occur.
By using the Service, you expressly agree that any loss, leak, or theft of data is possible, and you release the Platform from any liability, compensation, or lawsuit.
In the event that the Service suffers a cyberattack or security incident, we will make every effort to notify you and address the situation, but without bearing any obligation to compensate.

8. Service Changes or Discontinuation

We may make modifications to the Platform from time to time (adding new features, modifying or removing old features).
We may change subscription plans or their prices in the future, with notice provided to you prior to renewal.
If the Company is sold or its ownership is transferred to a third party, all rights and obligations automatically transfer to the new owner.
If the Company ceases operations for any reason (bankruptcy, administrative decision, force majeure, natural disaster, or even an administrative decision to shut down the Platform), you agree that the Platform is not responsible for any material or moral compensation.

9. Service Availability
We strive to achieve the highest levels of availability, but temporary downtime may occur due to maintenance, updates, or other technical reasons. We bear no responsibility for any downtime or interruptions.

10. Service Termination
We reserve the right to suspend or terminate your account if you violate any terms of this Agreement or engage in any activity that harms the Service.

11. Disclaimer of Liability
The Service is provided "as is" and "as available".
We do not guarantee that it will be entirely error-free, fault-free, or uninterrupted.
We bear no liability for:
- Loss of profits or business opportunities.
- Loss or corruption of data.
- Any fines, tax errors, or financial audits issued by the tax authority or official bodies.
- Any direct, indirect, or consequential damages that may arise from using the Service.
By using the Service, you fully and definitively release us from any liability, claim, or compensation.

12. Indemnification
You agree to indemnify and hold harmless the Platform against any claims, losses, damages, or attorney fees arising from your use of the Service, your violation of this Agreement, or errors resulting from accounting entries and invoices uploaded by you.

13. Governing Law and Jurisdiction
These terms are governed by the laws of the country in which the Company maintains its legal headquarters.
Any dispute shall be resolved exclusively before the competent courts in that country.

14. Dispute Resolution
Any dispute arising from this Agreement shall be resolved amicably via official email, and in the event that a solution is not reached, recourse shall be made to the judiciary or competent channels.

15. Force Majeure
We bear no liability if the Service is affected due to events beyond our control, such as natural disasters, power outages, internet disruptions, wars, government decisions, or any other exceptional circumstances.

16. Assignment and Transfer
We have the right to transfer or assign our rights and obligations under this Agreement without prior notice.
You may not transfer your rights without our prior written consent.

17. Amendment of Terms
We reserve the right to amend these terms at any time. Amendments become effective immediately upon being published on the Platform/Website, and your continued use constitutes acceptance of these amendments.

18. Languages and Interpretation
This Agreement is available in multiple languages to facilitate understanding for all users.
Some translations may have been completed by artificial intelligence.
In the event of any difference in interpretation between versions, the Arabic version shall be the official reference and legally binding before competent authorities and courts.

19. Contact Information
For any inquiries, please contact us via the email address available on the website.

20. Final Word
We believe in transparency with our users.
Our goal is to provide you with a reliable tool that helps you in your daily work.
By using the Platform, you confirm that you have read, understood, and fully agreed to these terms, and acknowledge that they represent a binding agreement between you and the Platform.